Privacy Policy

Last updated: May 18, 2025

1. Introduction

WebTrackly ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our domain database services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Payment information (processed securely through Stripe or CoinGate)
  • Usage data (downloads, searches, preferences)
  • Communication data (support tickets, emails)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and send transaction notifications
  • Respond to your comments, questions, and customer service requests
  • Send you technical notices, updates, and support messages
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security audits
  • Limited access to personal data on a need-to-know basis

5. Third-Party Services

We use trusted third-party services for:

  • Payment Processing: Stripe and CoinGate handle all payment transactions
  • Analytics: We may use analytics services to understand usage patterns

These services have their own privacy policies and we encourage you to review them.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is retained while your account is active and for a reasonable period thereafter for backup and legal purposes.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

8. Cookies

We use essential cookies to maintain your session and preferences. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

  • Email: privacy@webtrackly.com
  • Address: [Your Company Address]